Monitor
Understand your sending environment and watch the signals that matter.
Independent email deliverability experts
Good email.
Delivered.
Your email has somewhere to be.
We help it get there.
Managed postmaster services for the email your business depends on.
YOUR EMAIL, IN GOOD HANDS.
A campaign worth seeing.
Reputation, engagement and receiving-network behavior all shape where your marketing email lands.
Built for business-critical email
MarketingTransactionalAlertsNotifications
01 — Our role
The expertise
behind every arrival.
We monitor, investigate and help resolve email delivery problems, working across your infrastructure and the global email ecosystem so your messages reach the people who matter.
02 — Our expertise
The whole picture.
A clear way forward.
Flagship service
Managed Postmaster
Services
An expert postmaster function.
An extension of your team.
YOUR ENVIRONMENT. UNDERSTOOD.
01
Sender reputation
Domains, IPs and the signals behind them.
02
Authentication
SPF, DKIM, DMARC and alignment.
03
Provider handling
Throttling, deferrals and rejections.
04
Delivery incidents
Investigation through to remediation.
Scope built around your infrastructure.
A clearer first step
Where does your
email need support?
Choose what brings you here. We’ll point you toward the relevant service and what we would review together.
A place to begin
Email Deliverability
Start with the delivery evidence.
A change in placement can have several causes. We review the affected messages, audiences, and sending signals before recommending changes.
- Sender reputation and authentication
- Placement by provider and audience
- Recent changes to sending practices
A starting point for a conversation. Scope depends on your needs.
03 — How we work
We stay with
the problem.
We connect the investigation to the next steps: who needs to act, what needs to change, and how delivery responds.
How we work with youInvestigate
Identify the affected messages, investigate likely causes, and gather evidence.
Escalate
Present documented cases to the relevant provider teams when escalation is appropriate.
Remediate
Work with your team on practical fixes and monitor delivery for signs of recovery.
Our consultants have direct access to, or established working relationships with, major postmaster teams and email ecosystem stakeholders, including Google, Microsoft, Yahoo, and other networks worldwide. Escalation routes and outcomes vary by case.
Different audiences. Shared expertise.
The right approach.
For every inbox.
A corporate gateway and a consumer mailbox see email differently. We work across both, with a clear view of what each environment needs.
01 — Business to business
Beyond the
corporate gateway.
Layered security, organizational policies, and high-value conversations. We investigate the barriers between your email and the people who need it.
Explore B2B deliverability02 — Business to consumer
Where reputation
meets engagement.
Consumer mailboxes respond to sending patterns and recipient behavior. We connect those signals to practical changes across your sending environment.
Explore B2C deliverabilityNot a ticket.
A team in your corner.
Ongoing expertise on a monthly retainer.
Because email keeps moving.
Who is InboxGenius built for?
Medium-to-large organizations with substantial or business-critical email: marketing, transactional messages, alerts, notifications and application email.
Do you replace our email platform?
No. Our Managed Postmaster Services work with your existing email platforms, applications, sending domains, and IP addresses. We provide oversight and specialist support alongside your team.
Can you guarantee inbox placement?
No. Receiving networks make their own decisions. Our role is to investigate the evidence, identify causes, support remediation and escalate where appropriate.
How does deliverability relate to managed postmaster services?
Deliverability is the work of understanding and improving how your email reaches recipients. Managed Postmaster Services are our ongoing engagement for monitoring that delivery, investigating issues, and coordinating fixes.
Is cold email part of the same service?
Cold email lead generation is a separate managed outbound service on infrastructure we operate. Managed Postmaster Services focus on delivery across your existing business email environment.
How do engagements work?
We work on a monthly retainer, with scope agreed around your environment and the flows that matter. We do not offer hourly consulting.
Let’s make email deliver
Let’s find your way
to the inbox.
Tell us what you send, what you want to improve, and where you need support.
Start a conversation